Six Essential Steps
1

Discovery

A problem well stated is a problem half solved. We can do this by answering the five W's: Who? What? Where? When? Why?

2

Documentation

Creativity craves structure. Defining project goals and underlying strategy ensures effective collaboration and realistic outcomes.

3

Design

Sourcing inspiration from both expected and unexpected places, solutions should be user/customer centric, memorable and measurable.

4

Revisions

Inherent in any iterative process, review and testing of solutions is essential to project success.

5

Approval

Having revealed any flaws, the best design solutions rise to the top and the time to commit has arrived.

6

Delivery

With all assets QA'd, a gradual transition of ownership begins, but the working relationship carries on.

Process is a commitment to excellence.

The key to success is being strategic not only about the work but also about how we do it.
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